Do you need to create hundreds of systems in your business? No. That’s a myth. When starting out, over-systemisation often fails. Why? Because your staff will struggle to keep up with a sudden overload of systems, they’ll struggle to manage them, and the systems...
Can your team members easily find information across various platforms and file systems? Oftentimes when you have multiple systems, it can be challenging to know where to look. And it’s no wonder when you consider how many systems we use daily. Things like: ➡️ ...
How do you identify client journeys for different industries? The beauty of the Critical Client Flow (CCF) is that it works for all businesses in various industries. It’s a universal tool that helps you identify the top 10 – 15 systems you should document first....
Do your staff know the difference between customers and clients? Many business owners don’t train their staff on whether they sell to clients or customers. And because they use the terms interchangeably, it becomes commonplace to use either/or when discussing...
How do you set up and use business systems inside your project management (PM) software? We all know managing large projects can be challenging at the best of times – so it’s critical you get your PM software setup correctly and linked together to your business...
There’s nothing more frustrating than constantly repeating yourself. A mistake gets made. You identify the worker at fault and coach them only to find they make the same mistake the next day, and the next, and the next… Yet many business owners do exactly that....
